Yes, we all know traditional retail is doomed, right? Digital is everything, and then COVID came along. Wow! But is it really the case? Is face-to-face retail really on its way out? And if not, why?
In this first piece we explore the outlook for face-to-face retail, as well as consumers’ current feelings about face-to-face shopping as we emerge from COVID-19. In Part Two, next week, we’ll look further at the future trends that will shape in-store delivery.
Download Part One of this research using the button below